Maximizing Success: Top 3 Recommendations for Leveraging Peer-Credentialed Trainers During an Epic EHR Implementation
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Introduction
Implementing an Electronic Health Record (EHR) system such as Epic is a significant undertaking for any healthcare organization. Among the crucial factors determining success is the effectiveness of training provided to end-users. One strategy gaining traction in this realm is the utilization of peer-to-peer credentialed trainers. These individuals, drawn from within the organization, bring a unique blend of expertise and understanding of operational workflows. In this blog post, we'll explore the top three recommendations for harnessing the potential of peer-credentialed trainers during Epic EHR implementation.
Allow Peers Dedicated Time for Credential Training
One of the key recommendations for maximizing the impact of peer-credentialed trainers is to allow them to focus 100% of their time on the credential training program. Often, these trainers are selected from within operational departments where they play essential roles in day-to-day activities. By providing dedicated time for training, organizations ensure that these individuals can fully immerse themselves in the training curriculum, mastering the intricacies of Epic functionalities and training methodologies. This focused approach not only enhances the quality of training delivery but also demonstrates the organization's commitment to investing in the success of the implementation.
Extend the Credentialing Program Timeframe
While the standard duration of credentialing programs for peer trainers may typically span six weeks, extending this timeframe to eight weeks can yield significant benefits. The complexity of Epic EHR and the breadth of functionalities it offers necessitate thorough training to ensure proficiency among trainers. By extending the credentialing program, organizations afford trainers additional time for deep dives into various aspects of the system, hands-on practice, and reinforcement of learning through mock scenarios. This extended timeframe allows for a more comprehensive understanding of Epic, empowering trainers to address a broader range of questions and challenges from end-users effectively.
Select Current Department Trainers as Champions
Selecting current department trainers as champions of the peer-to-peer credentialed trainer model is a strategic move that can amplify its effectiveness. These individuals, already serving as trainers within their respective departments, possess a wealth of knowledge about operational workflows, departmental policies, procedures, and user preferences. Leveraging them as champions not only lends credibility to the peer-to-peer credentialed trainer model but also facilitates seamless integration with existing training structures. Moreover, departmental trainers turned champions can serve as mentors, super users, and subject matter experts as the project and Go-Live progress.
Conclusion
The peer-to-peer credentialed trainer model holds immense potential for optimizing Epic EHR implementation by leveraging internal expertise and fostering a culture of peer-to-peer learning. By allowing peers dedicated time for training, extending the credentialing program timeframe, and selecting current department trainers as champions, organizations can enhance the quality, effectiveness, and sustainability of their training initiatives. As healthcare continues to evolve, investing in strategies that prioritize comprehensive training and knowledge transfer is essential for realizing the full benefits of Epic EHR and driving improvements in patient care delivery.
Stay tuned for my next post on how to effectively implement these recommendations for your Epic EHR project.
